Hello! I’m Chatu. It’s lovely to meet you.

Born in the Greater Toronto Area, easier to say Toronto.

Graduated from the University of Waterloo’s Global Business and Digital Arts Program. Focus in Interaction Design & Research

Recently shipped features for onboarding and growth at Level Access.

I've always loved art in all its forms, from sculpture installations to typography. Much of my previous work have been in the arts and culture space, teaching at art galleries in Ontario.

Product design is similar to designing art exhibitions.
It’s about shaping experiences for people, leading them through a narrative and directing their interactions.

As a product designer, I excel at adapting the design process to different workflows, upholding accessibility standards, and using simple, comfortable designs to communicate technical processes to users.

What do I do when I’m not designing?

Hover/tap through each icon to learn more about me!

Volunteering

Design & Research Volunteer

Mar 2024 - Present

  • Currently conducting research and developing personas to develop a Civic Project Toolkit.
Talks

ID4ALL: Innovative Ways to Facilitate Unhoused People in Accessing Services

May 9th 2024

  • Presented research for improving identification processes for the Toronto homeless.

UW/UX Design night: Blueprint Alumni Panelists

July 12th 2023

  • Discussed building your design career and managing a work-life balance.
Experience

Product Designer

May 2023 - Apr 2024

  • Led the design of onboarding features, producing higher feature adoption rates, decreased support calls, and a 7.2% reduction in customer time to value.

Product Designer

Jan 2023 - May 2023

  • Ideated and designed an internal recruitment tool for the non-profit team, resulting in an 11% increase in recruitment.

Graphic Designer

May 2023 - Apr 2024

  • Developed marketing materials and illustrations for university services and clubs. Achieved the top 0.1% engagement for campaigns on social media.

Product Design Intern

May 2022 - Aug 2022

  • Facilitated design research for concept validation using card sort and A/B testing. Redesigned the dashboard based on beta release feedback.

Art Instructor & Gallery Attendant

May 2021 - Present

  • Teaching art classes for ages 4 -13 years. Skilled with traditional mediums such as acrylic, watercolour, sculpture, life drawing, ink and sketching.